隐私政策Privacy Policy
Makkie Mua（下称"Makkie Mua""我们")尊重你的隐私。本隐私政策说明当你访问我们的网站、下单、联系我们，或通过我们的网站、社交媒体、微信、Instagram、小红书或其他沟通渠道与我们互动时，我们如何收集、使用、披露和保护相关信息。
使用我们的网站或向我们提交信息，即表示你同意本隐私政策所述的做法。
1. 我们收集的信息
我们可能收集以下类型的信息：
订单与联系信息
当你下单或联系我们时，我们可能收集你的姓名、电话号码、电子邮箱、微信号、Instagram 账号、订单详情、自提偏好、特殊要求，以及你选择提供的任何信息。
支付信息
如果需要在线支付或通过第三方支付服务商付款，你的付款可能由第三方服务处理。我们不会有意在网站上存储完整的信用卡卡号或完整的支付凭证。
沟通信息
如果你通过微信、Instagram、小红书、电子邮件、短信或其他平台联系我们，我们可能保留这些沟通记录，以便回应你的请求、确认订单并提供客户支持。
网站使用信息
当你访问我们的网站时，我们可能自动收集有限的技术信息，例如你的 IP 地址、浏览器类型、设备类型、访问的页面、来源页面、访问日期与时间，以及一般的网站使用数据。
Cookie 与类似技术
我们的网站可能使用 Cookie 或类似技术，以帮助网站正常运行、改善用户体验、记住偏好、分析流量并支持安全。
2. 我们如何使用你的信息
我们可能将你的信息用于：
- 处理、确认、制作与履行你的甜品订单。
- 就订单状态、自提详情、菜单更新、供应情况、问题或客户服务与你沟通。
- 管理每周有限的预订名额。
- 改进我们的网站、产品、菜单规划、客户体验与运营。
- 为会计、税务、法律、监管及食品安全目的保存记录。
- 预防欺诈、滥用、安全事件或未经授权的活动。
- 在你已选择接收或法律允许的情况下，发送促销或菜单相关的更新。
- 遵守适用的法律、法规、法律程序或政府要求。
3. 我们如何共享你的信息
我们不会为了金钱出售你的个人信息。
我们仅在合理必要时与以下方共享信息：
- 支付处理商与交易服务提供商。
- 网站托管、IT、分析、安全或订单管理服务提供商。
- 当你使用电子邮件、微信、Instagram、小红书或类似平台联系我们时，相应的沟通平台。
- 配送或自提协调服务方（如适用）。
- 会计师、律师、保险方或商业顾问等专业顾问。
- 在法律要求或为保护我们的权利所必需时，政府机关、监管机构、法院或执法部门。
- 在业务转让、合并、出售、重组或类似交易中涉及的继受方或相关方。
服务提供商应仅在为我们提供服务所需的范围内使用个人信息。
4. 社交媒体与第三方平台
Makkie Mua 可能在 Instagram、微信、小红书或其他社交媒体等第三方平台上维护页面或账号。你对这些平台的使用受其各自的隐私政策与条款约束。我们对第三方平台的隐私做法不承担责任。
如果你在社交媒体上标记我们、给我们发消息、在我们的帖子下评论或以其他方式与我们互动，我们可能根据平台功能与你的隐私设置查看并回应这些信息。
5. Cookie、分析与 Do Not Track
部分浏览器提供"Do Not Track"（请勿追踪）信号。由于业界对如何响应此类信号尚无统一标准，我们的网站可能不会响应所有 Do Not Track 信号。
在法律要求且技术可行的情况下，对于适用法律下构成个人信息出售或共享的活动，我们将尊重适用的选择退出偏好信号，例如 Global Privacy Control（全球隐私控制）。
你可以调整浏览器设置以阻止或删除 Cookie。若没有 Cookie，部分网站功能可能无法正常工作。
6. 数据保留
我们会在合理必要的期限内保留个人信息，以实现本隐私政策所述的目的，包括订单履行、客户支持、业务记录、会计、法律合规、争议解决及食品安全相关记录。
当信息不再需要时，我们可能在法律允许的范围内将其删除、匿名化或安全保留。
7. 安全
我们采用合理的管理、技术与物理保护措施，以保护个人信息。然而，任何传输或存储方式都不是完全安全的。我们无法保证通过互联网或第三方平台提交的信息的绝对安全。
8. 儿童隐私
我们的网站与服务并非面向 13 岁以下的儿童。我们不会在知情的情况下收集 13 岁以下儿童的个人信息。如果你认为有儿童向我们提供了个人信息，请联系我们，我们将采取适当措施予以删除。
9. 加州隐私权利
如果你是加州居民，你可能依据加州隐私法享有某些权利，具体取决于这些法律是否适用于我们的业务。这些权利可能包括：请求访问个人信息、删除个人信息、更正不准确信息，以及了解个人信息如何被使用或共享。
Makkie Mua 不会在知情的情况下为金钱出售个人信息。如果适用法律将某些广告、分析或追踪活动视为"共享"或"出售"，你可能有权选择退出这些活动。
如需提出隐私请求，请使用下方信息联系我们。在完成请求前，我们可能需要核实你的身份。
10. 国际用户
Makkie Mua 位于美国。如果你从美国以外的地区访问我们的网站，你的信息可能在美国被处理，而当地的隐私法律可能与你所在地区不同。
11. 本隐私政策的变更
我们可能不时更新本隐私政策。更新后的版本将发布在本页面并附上新的"最后更新"日期。在变更发布后你继续使用我们的网站，即表示你接受更新后的隐私政策。
12. 联系我们
如有隐私相关问题或请求，请通过以下方式联系我们：
Makkie Mua
Los Angeles & Orange County, California
邮箱：makkiemua@gmail.com
微信：Makkiemua
Instagram：@makkiemua
Makkie Mua (“Makkie Mua,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, place an order, contact us, or interact with us through our website, social media, WeChat, Instagram, Xiaohongshu, or other communication channels.
By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Order and Contact Information
When you place an order or contact us, we may collect your name, phone number, email address, WeChat ID, Instagram handle, order details, pickup preferences, special requests, and any information you choose to provide.
Payment Information
If payment is required online or through a third-party payment provider, your payment may be processed by third-party services. We do not intentionally store full credit card numbers or full payment credentials on our website.
Communication Information
If you message us through WeChat, Instagram, Xiaohongshu, email, text, or other platforms, we may keep records of those communications so we can respond to your requests, confirm orders, and provide customer support.
Website Usage Information
When you visit our website, we may automatically collect limited technical information such as your IP address, browser type, device type, pages visited, referring pages, date and time of visit, and general website usage data.
Cookies and Similar Technologies
Our website may use cookies or similar technologies to help the website function, improve user experience, remember preferences, analyze traffic, and support security.
2. How We Use Your Information
We may use your information to:
- Process, confirm, prepare, and fulfill your dessert orders.
- Communicate with you about order status, pickup details, menu updates, availability, questions, or customer service.
- Manage limited weekly preorder availability.
- Improve our website, products, menu planning, customer experience, and operations.
- Maintain records for accounting, tax, legal, regulatory, and food safety purposes.
- Prevent fraud, misuse, security incidents, or unauthorized activity.
- Send promotional or menu-related updates if you have chosen to receive them or if permitted by law.
- Comply with applicable laws, regulations, legal processes, or government requests.
3. How We Share Your Information
We do not sell your personal information for money.
We may share information only as reasonably necessary with:
- Payment processors and transaction service providers.
- Website hosting, IT, analytics, security, or order-management service providers.
- Communication platforms such as email, WeChat, Instagram, Xiaohongshu, or similar services when you use those platforms to contact us.
- Delivery or pickup coordination providers, if applicable.
- Professional advisors such as accountants, lawyers, insurers, or business consultants.
- Government authorities, regulators, courts, or law enforcement when required by law or necessary to protect our rights.
- Successors or parties involved in a business transfer, merger, sale, reorganization, or similar transaction.
Service providers are expected to use personal information only as needed to provide services to us.
4. Social Media and Third-Party Platforms
Makkie Mua may maintain pages or accounts on third-party platforms such as Instagram, WeChat, Xiaohongshu, or other social media services. Your use of those platforms is governed by their own privacy policies and terms. We are not responsible for the privacy practices of third-party platforms.
If you tag us, message us, comment on our posts, or otherwise interact with us on social media, we may view and respond to that information according to the platform’s features and your privacy settings.
5. Cookies, Analytics, and Do Not Track
Some browsers offer “Do Not Track” signals. Because there is no uniform industry standard for responding to those signals, our website may not respond to all Do Not Track signals.
Where legally required and technically feasible, we will honor applicable opt-out preference signals, such as Global Privacy Control, for activities that qualify as a sale or sharing of personal information under applicable law.
You may adjust your browser settings to block or delete cookies. Some website features may not work properly without cookies.
6. Data Retention
We keep personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, customer support, business records, accounting, legal compliance, dispute resolution, and food safety-related records.
When information is no longer needed, we may delete, anonymize, or securely retain it as permitted by law.
7. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure. We cannot guarantee absolute security of information submitted through the internet or third-party platforms.
8. Children’s Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete it.
9. California Privacy Rights
If you are a California resident, you may have certain rights under California privacy laws, depending on whether those laws apply to our business. These rights may include the right to request access to personal information, deletion of personal information, correction of inaccurate information, and information about how personal information is used or shared.
Makkie Mua does not knowingly sell personal information for money. If applicable law treats certain advertising, analytics, or tracking activities as “sharing” or “selling,” you may have the right to opt out of those activities.
To make a privacy request, please contact us using the information below. We may need to verify your identity before completing your request.
10. International Users
Makkie Mua is based in the United States. If you access our website from outside the United States, your information may be processed in the United States, where privacy laws may differ from those in your location.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date. Your continued use of our website after changes are posted means you accept the updated Privacy Policy.
12. Contact Us
For privacy questions or requests, please contact us at:
Makkie Mua
Los Angeles & Orange County, California
Email: makkiemua@gmail.com
WeChat: Makkiemua
Instagram: @makkiemua